Delivery Shiping
delivery & shipping
What is Tokioga's Shipping Policy?

We strive to deliver products purchased from TokioGa in excellent condition and in the fastest time possible. If this is your first order with Tokioga, shipping will be completely FREE. ALso, for all the subsequent purchases of Rs. 999* or more, we will deliver the order to your doorstep free of cost. A shipping charge of Rs. 149 will be applicable to all orders under Rs. 999.

  1. If the order is cancelled, lost or un-delivered to your preferred location, we will refund the complete order amount including any shipping charges.
  2. If you cancel part of the order, shipping charges will not be refunded.
  3. If you return an order delivered to you, original shipping charges will not be refunded. However If you self-ship your returns, you will be relmbursed based on TokioGa.com Returns Policy.

*Order value is calculated after applying discounts.

What are the shipping charges on Tokioga's products?

Tokioga offers free shipping within India on all products If your total order amount is Rs. 999* or more. Otherwise Rs. 149 will be levied as Shipping Charges.

*Order value is calculated after applying discounts.

What are the shipping charges on Tokioga's products?

You can check the status of your order at any time at this link. This page also has a courier tracking number that can be used to track the status of the order at our courier partner's website. It may take up to 24 hours for the order status to be updated on our courier partner's website.

How can I check If Tokioga.com delivers to my Pin Code?

You can find out If Tokioga.com delivers to your PIN Code using the courier serviceability tool located on the right side on all product detail pages. Please enter your PIN code into the tool and choose your mode of payment to get this information.
The PIN codes serviced by us are frequently updated, so If we do not deliver to your PIN code today, please come back and check to see If this has changed.

How long does it take for an order to be delivered to me ?

We deliver most of our orders within 7 days from the order date. You can find out how long we will need to deliver your order to your specific pincode using the courier serviceability tool located on the right side on all product detail pages.

Does Tokioga.com deliver products outside India?

No, At this point, Tokioga.com delivers products only within India.

How can I get my order delivered faster?

We offer faster delivery options to ensure guarenteed and faster delivery of your order: Same Day Delivery and the Next Day Delivery

If you place an order by choosing the Same Day Delivery option before 11 AM then we guarantee the delivery of your order by end of same business day. If you place an order by choosing the Next Day Delivery option before 7 PM then we guarantee the delivery of your order by end of next business day.

These services are offered for selected cities and items. If the Same Day Delivery and the Next Day Delivery options are available fou your order, you will see these option displayed when you select the delivery address for your order.

What If my Same Day Delivery/Next Day Delivery order is not delivered by the next business day?

You will receive a full refund of Same Day Delivery/Next Day Delivery charges to your Tokioga cashback account if we are not able to attempt a delivery to you within the promised date.